Returns & exchanges.

Contact Onyinyechi through your order’s WhatsApp conversation as soon as you notice an issue. Include your order details and, where relevant, photographs of the item and packaging.

Eligibility for a return or exchange depends on the item, its condition, hygiene considerations and the terms confirmed at purchase. Do not send an item back before receiving return instructions.

Your statutory consumer rights under applicable Nigerian law are unaffected. Any approved remedy and return logistics will be confirmed with you directly.